Black Gold Diamond Portfolio (Crossbody)

DELIVERY

Products are shipped within 3 days at the latest after order confirmation. An informative email will be sent to you when the product is shipped.

FREE EXCHANGE AND RETURN

You can return a product you purchased from Ipek Haznedaroglu Designs' online store
within 14 days from the delivery date with your invoice or exchange it for another product. In the first instance, we kindly ask you to send us an email (ipekhaznedaroglu@yahoo.com) or inform us by phone (Mobile: 05322352074) stating that you wish to return the product. You can send the returned product free of charge via Yurtiçi Kargo with the Customer Code we will provide you, to our return address below.

RETURN AND EXCHANGE CONDITIONS
Returns of used, soiled, washed products, products that have lost their resale value, or products that cannot be purchased by another customer will not be accepted.
The return process will be completed when you send the product you wish to return along with its invoice.
 
RETURN ADDRESS

İpek Haznedaroğlu

Ömer Avni mah. İnönü cad. Akar Palas apt. No:14 Daire:1 Kat: -1 Gümüşsuyu- Taksim- Beyoğlu

Mobile: 0532.2352074
 
PAYMENT REFUNDS
The received product is first inspected by İpek Haznedaroğlu Designs. If it meets the above conditions, the return process is initiated. When the return is approved, the product fee is refunded to your bank account within the legal period of 10 business days. When the product amount is refunded to your bank account, you will be informed via email.
 
ORDER CANCELLATION PROCESSES
You can cancel your orders before they are shipped. It is sufficient to send a message by phone or through the contact form.

DEFECTIVE PRODUCTS
Defective products are not sent to the customer. However, if such a situation is overlooked, after the defective products are sent back to us with shipping costs paid by us, you will receive a refund or exchange.