DISTANCE SALES AGREEMENT

DISTANCE SALES AGREEMENT

ARTICLE 1 PARTIES


1.1-SELLER

Title: İPEK HAZNEDAROĞLU

Address: Gümüşsuyu mah. İnönü cad. No: 47A Taksim/ Beyoğlu / İstanbul

Phone: 05322352074


Email address: ipekhaznedaroglu@yahoo.com


1.2-BUYER


Name/Surname/Title:

Address:

Phone:

Email address:

ARTICLE 2 SUBJECT

The subject of this agreement is the determination of the rights and obligations of the parties regarding the sale and delivery of the product(s) ordered by the CUSTOMER electronically from the website www.ipekhaznedaroglu.com, whose code, name, quantity, and sales price are specified in Article 3.1, in accordance with the provisions of the Law No. 6502 on the Protection of Consumers.

ARTICLE 3 DETERMINATION OF ISSUES REGARDING THE PRODUCT, PAYMENT, AND DELIVERY SUBJECT TO THE AGREEMENT

3.1-PRODUCTS

The basic features of the goods or services are available at www.ipekhaznedaroglu.com. 

The prices listed and announced on the site are sales prices. Announced prices and promises are valid until updated and changed. Prices announced for a specific period are valid until the end of the specified period.

All taxes of the goods or services subject to the agreement are included in the sales price.


3.2-DELIVERY METHOD AND PLAN

Delivery Address

:

Person to be Delivered

:

Invoice Information:

Product shipments will start within 2 business days at the latest after the product is supplied by İpek Haznedaroğlu. The customer will be informed at every stage.

3.3 DEFAULT INTEREST

Since payment will be made in advance or by credit card, no default interest is applied by the SELLER.

ARTICLE 4 GENERAL PROVISIONS

4.1) The BUYER declares that they have read and understood the basic features of the product subject to the agreement, the sales price, the payment method, and preliminary information regarding delivery on the website www.ipekhaznedaroglu.com.com, and have given the necessary confirmation electronically. The BUYER, by confirming this Preliminary Information electronically, confirms that they have obtained the address, basic features of the ordered products, the price of the products including taxes, and payment and delivery information that must be given to the BUYER by the SELLER before the conclusion of distance contracts, accurately and completely.

4.2) The product subject to the agreement is delivered to the BUYER or the person/organization at the address indicated by the BUYER within the period explained in the preliminary information on the website, depending on the distance of the BUYER's place of residence for each product, provided that it does not exceed the legal period of 30 days. 

4.3) The SELLER cannot be held responsible for the non-delivery of the ordered product to the BUYER due to any problems encountered by the cargo company during the delivery of the product to the BUYER.

4.4) The SELLER is responsible for delivering the product subject to the agreement sound, complete, in accordance with the specifications stated in the order, and with guarantee certificates and user manuals, if any. 

4.5) The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining their explicit consent before the expiration of the performance obligation arising from the contract.

4.6) If the SELLER cannot fulfill its contractual obligations due to the impossibility of performing the ordered product or service, it notifies the consumer of this situation before the expiration of the performance obligation arising from the contract and refunds the total amount to the BUYER within 10 business days.

4.7) For the delivery of the product, it is mandatory to confirm this Preliminary Information Form electronically. If the product price is not paid for any reason or is canceled in bank records, the SELLER is deemed to be relieved of the obligation to deliver the product.

4.8) If the relevant bank or financial institution does not pay the product price to the SELLER due to the unauthorized or unlawful use of the BUYER's credit card by unauthorized persons after the delivery of the product, for reasons not caused by the BUYER's fault, the BUYER is obliged to return the product to the SELLER within 3 days, provided that it has been delivered to them. In this case, the shipping costs belong to the BUYER.

4.9) If the SELLER cannot deliver the product subject to the contract within the due period due to force majeure or extraordinary circumstances such as adverse weather conditions preventing transportation, disruption of transportation, it is obliged to notify the BUYER of the situation. In this case, the BUYER may exercise one of the rights to cancel the order, replace the product subject to the contract with an equivalent one if available, and/or postpone the delivery period until the obstructive situation is eliminated. If the BUYER cancels the order, the amount paid is returned to them in cash and in full within 10 days. In case of payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER. Since the reflection of this amount to the BUYER's accounts after its return to the bank is entirely related to the bank's transaction process, the BUYER hereby accepts that the SELLER cannot intervene in any way for possible delays, and that the bank may take an average of 2 to 3 weeks to reflect the amount refunded to the credit card by the SELLER to the BUYER's account.

ARTICLE 5 REFUND PROCEDURE

In cases where the CUSTOMER exercises their right of withdrawal, or if the product subject to the order cannot be supplied for various reasons, or if a refund to the CUSTOMER is decided by arbitration committee decisions, the SELLER will refund the entire amount collected to the credit card from which the collection was made, in a single payment, within 14 days. The bank will make the refund to the CUSTOMER's credit cards in installments, in the same number of installments as the CUSTOMER purchased the product. If the refund date and the card's statement dates do not coincide, 1 (one) refund will be reflected on the card each month, and the CUSTOMER will receive the installments they paid before the refund for as many months as the number of installments paid before the refund, after the sales installments are completed, and these will be deducted from their current debts.

In case of return of purchased products; the SELLER will refund the entire amount collected to the credit card from which the collection was made, in a single payment. The bank will make the refund to the CUSTOMER's credit cards in installments, in the same number of installments as the CUSTOMER purchased the product. If the refund date and the card's statement dates do not coincide, 1 (one) refund will be reflected on the card each month, and the CUSTOMER will receive the installments they paid before the refund for as many months as the number of installments paid before the refund, after the sales installments are completed, and these will be deducted from their current debts. 

The CUSTOMER acknowledges and undertakes that they have read and accepted this procedure.


ARTICLE 6 RIGHT OF WITHDRAWAL

In distance contracts for the sale of goods, the BUYER may exercise their right to withdraw from the contract by rejecting the goods within 14 (fourteen) business days from the date of delivery of the product to them or to the person/organization at the address indicated by them, without incurring any legal or penal liability and without giving any reason. In distance contracts for the provision of services, this period begins on the date of the contract. The right of withdrawal cannot be exercised in service contracts where the performance of the service begins with the consumer's consent before the expiration of the right of withdrawal period. The expenses arising from the exercise of the right of withdrawal belong to the SELLER. To exercise the right of withdrawal, a written notification must be made to the SELLER by registered mail, fax, or e-mail within the 14 business days, and the product must not have been used within the framework of the provisions of article 5-e. In case of exercising this right, 
a) The invoice of the product delivered to the 3rd party or the BUYER (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution. Order returns issued in the name of institutions cannot be completed unless a RETURN INVOICE is issued.) 
b) The petition specified when exercising the right of withdrawal, 
c) The products to be returned must be delivered complete and undamaged with their box, packaging, and standard accessories, if any.
d) The SELLER is obliged to refund the total amount and the documents that put the buyer into debt to the BUYER within a maximum of 10 days from the date the withdrawal notification reaches them and to take back the goods within 20 days.
e) If there is a decrease in the value of the goods due to a fault of the BUYER or if return becomes impossible, the BUYER is obliged to compensate the SELLER for the damages to the extent of their fault. Custom-sized and personalized products cannot be returned by the SELLER. Products requiring hygiene, such as earrings, cannot be returned by the SELLER. Products for which the right of withdrawal is to be exercised must not have been used.
f) If the amount of the Shopping Voucher that can be used decreases below the specified limit due to the exercise of the right of withdrawal, the Shopping Voucher amount benefited under the campaign will be canceled.

ARTICLE 7 AUTHORIZED COURT

In the implementation of this agreement, Consumer Arbitration Committees up to the value declared by the Ministry of Industry and Trade, and Consumer Courts in the place of residence of the BUYER or SELLER are authorized. These are the authorities to which the Buyer may apply.

If the order is placed, the BUYER is deemed to have accepted all terms of this agreement.

This Agreement has been made for commercial purposes.


SELLER: İpek Haznedaroğlu

BUYER: